All Questions

All Questions

My Mooncup is stuck – how do I get it out?

If you can’t remove your Mooncup menstrual cup, the most important thing is to take your time and relax your vaginal muscles, as these are particularly sensitive to stress and will clench up around the Mooncup. The pelvic muscles are between…

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How do I stop my Mooncup from rising up?

First, make sure that your Mooncup is positioned as low as it will comfortably sit. To read more about where the Mooncup menstrual cup should sit, go to our FAQ on Positioning Try improving the seal by: • Tensing around your…

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How do I clean my Mooncup?

If you look after your Mooncup and clean it well, it should last for years and years. First use and between periods Before you use your Mooncup menstrual cup for the first time and after you’ve finished your period, we…

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How do I use my Mooncup in a public toilet?

First wash your hands at the sink- as you would when changing a tampon. You can then take a small bottle of water into the toilet cubicle with you.  Remove the Mooncup, tip the contents into the toilet bowl, rinse with…

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Which size Mooncup should I buy?

Choose the right size Mooncup for you following the simple guidelines below: Choose size A if you: Are 30 and over Have given birth vaginally at any age Choose size B if you: Are under 30 and have not given birth vaginally…

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How do I store my Mooncup?

When you have finished your period, dry your Mooncup thoroughly and store it in the breathable, organic cotton bag which it came in. Do not store your Mooncup in a plastic bag or sealed container.

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How long does a Mooncup menstrual cup last?

If you follow our instructions for cleaning and storage, the Mooncup menstrual cup will last for years and years. If there is any change in the material or shape of your Mooncup, if it splits or becomes sticky, then it will…

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