FAQs

How do I remove my Mooncup?

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The Mooncup menstrual cup needs to be removed and emptied every 4-8 hours. First of all, wash your hands with warm water and soap and then rinse thoroughly with clean water.

In order to remove your Mooncup you must first release the seal.

Choose a position that’s comfortable for you such as sitting on the toilet or squatting. Gently squeeze the base of the cup or insert a finger alongside the Mooncup to release the seal.

Holding the base of the cup, slide your Mooncup out. Angling the Mooncup slightly sideways to remove half of the rim before angling it the other way to release the other half will help your Mooncup to remain upright with the menstrual fluid contained inside.

If you’re still having problems removing your Mooncup, please go to our troubleshooting FAQ ‘My Mooncup is stuck – how do I get it out?

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