& Delivery

Delivery Times and Services


Next Day Delivery,* Tracked service

We aim to send out all UK orders before 5pm on the next business day on a Next Day Delivery service. Longer dispatch times may occur over the weekend and holidays.

Non mainland UK destinations may take a day or two longer.

International orders can take between 4 and 12 days depending on distance.

Delivery Costs

  • Free tracked delivery anywhere in the UK on orders over £20.
  • All EU destinations will be charged 35 Euro for tracked delivery and customs, duties and taxes. Please note we do not ship to Slovenia, Lithuania, Finland, Romania, Croatia, Malta or Italy.
  • Please note, we’re currently not shipping to destinations outside of the UK or eligible EU destinations. 
  • Unfortunately, we can no longer ship MCUK menstrual cups to customers in the US and US territories as it is not currently sustainable for us to do so.
  • £3.95 delivery on orders under £20.

Additional charges

For deliveries outside of the UK, import duties & taxes are included in €35.00 shipping cost at checkout.


Your Mooncup will be delivered as a small parcel labelled with your address and our sender details which include our company name (Mooncup Ltd) and our address.

You will be given a 2 hour delivery window by the courier (UK deliveries only).

For deliveries to countries outside of the UK, the customs declaration states ‘silicone cup’ as the enclosed item.


Due to the intimate nature of the Mooncup we are unable to accept returns.

Please make sure you order the correct size and contact us if you need help using your Mooncup.