My Mooncup is leaking – what do I do?

The most common reasons for leakage are:

• wearing the Mooncup too high in the vagina
• not getting an adequate seal between the Mooncup and the vaginal wall
• wearing the wrong size Mooncup

First, make sure that your Mooncup menstrual cup is positioned as low as it will comfortably sit. There must be a gap between the rim of the Mooncup and the cervix (for more on positioning, read Where do I position my Mooncup?).

Next, to try to improve the seal, you can

• tense around your Mooncup with your vaginal muscles a few times
• run your finger along the rim of the cup when inserted, checking that it’s fully open
• twist the Mooncup a few times
• experiment with different folding methods

If you’ve tried these suggestions and are still getting leakage, please contact us and we will help you find a solution.