FAQs

Should my Mooncup smell?

Your Mooncup shouldn’t normally have a strong odour. The most common reasons for the Mooncup developing an odour are:

  • leaving the Mooncup in a lot longer than the advised 4 to 8 hours; or
  • boiling the Mooncup in a saucepan that may have had traces of food left on the surface.

If this is not the case, you may have a non-serious vaginal infection that should be checked out by your doctor or nurse.

Removing odour from your Mooncup

To remove the odour:

  1. Soak your Mooncup in a small container of sterilising solution such as that used for sterilising baby bottle teats diluted to the manufacturer’s guidelines for the minimum recommended time (usually 7 to 10 minutes).
  2. Rinse thoroughly with clean water.

If you’re still having problems, please contact Mooncup Advice.

Want to hear from us? Sign up to our newsletter