I am confused as to where to place my Mooncup - I have read it should be placed near or on the cervix, but your guidelines say to insert it at the entrance to the vagina. Where should I place it?
The Mooncup is designed to form a light seal with the walls of the vagina and not sit over the cervix itself.
The Mooncup needs to be placed as low (nearer to the entrance) in the vagina as possible, if any of the stem is sticking out of the vagina or causing any irritation/discomfort, it will need to be trimmed (see our FAQ on trimming the stem for more information)
It is important that there is space between the circular rim (top) of the Mooncup and the cervix, because this is where the Mooncup will be at its most efficient and comfortable.
The menstrual blood will flow down from the cervix and be collected by the Mooncup, and usually the Mooncup finds its own comfortable position lower down and settles there.
The angle, shape and length of the vagina vary from woman to woman, making the placing of the Mooncup a personal and individual process. If you have accidentally placed it too high, if it rises up by itself, or if you have trouble removing it, go to our FAQ on removal .
We hope this information helps! If you have further questions, please contact us.
How do I know which size Mooncup to buy?
The Mooncup is available in two sizes: size‘A’ and size‘B’. Sizing is based on pelvic floor tone, not menstrual flow, and it’s important to get the sizing right to get the best from your Mooncup.
Pelvic floor tone will vary according to your age, childbearing history and what sort of exercise you do. Corrective surgery to the vagina will also have implications. Check the guidelines to see which size you need:
Because vaginal and pelvic floor tones naturally reduce with age, the size ‘A’ Mooncup is recommended for women aged 30 or over. The difference between the ‘A’ and the ‘B’ is only small (3mm), but it is crucial!
Size ‘A’ is also recommended for all women who have given birth vaginally, regardless of age.
Designed for young girls and women under the age of 30 who have not given birth vaginally. It may also be suitable for women over the age of 30 who have had corrective surgery to the vagina, or who are advanced in tone-maintaining activities such as yoga, dance or pilates.
If you’re unsure of what size you need, please contact our Advice Team
It's important to buy the right size, as we cannot exchange once the Mooncup is dispatched.
Hello, Just writing for some advice. I bought a Mooncup at Glastonbury festival after wanting one for so long. I have been using it month after month and still I leak. I have to use pads as well, and my main reason for wanting Mooncup was for eco reasons. Please help me because I don’t want to go back to the old ways.
I am sorry that you are having problems but I am sure we can find a solution. Inserted correctly, the Mooncup should not leak at all, and the most common reason for leakage is not placing the Mooncup low enough in your vagina. The collection cup (where the stem is attached) should be just at the entrance to the vagina (see our FAQ on positioning for more information).
No part of the stem should be outside the vagina so if any is, this is the part of the stem that you will need to trim. Check your Usage Guide and make sure the position of the Mooncup is correct, and trim the stem if you need to - following the Usage Guide instructions. You can also find more information on trimming the stem of your Mooncup here
If you have checked the above, and continue to experience leakage, please contact us and we will find a solution.» back to top
I can't get it out!
If you cannot remove your Mooncup, the most important thing is to take your time and relax your vaginal muscles, as these are particularly sensitive to stress and will clench up around the Mooncup. (The pelvic muscles are situated between your vagina and anus. If you are unsure where this is, think of the muscles you would use if you were trying to stop yourself passing urine or opening your bowels to pass a motion).
What techniques do you use when you try and relax? You can begin by doing the exercises that you are used to, like counting your breath, or having a warm bath for example. Be assured that if you cannot feel your Mooncup inside you there is no urgency to remove it immediately. However, if you are experiencing constant pain inside your vagina or cervix and you are unable to remove your Mooncup you should contact the Advice Centre 0044 (0)1273 355022 (Monday to Friday 9.00 am to 16.30 pm) or if we are closed, seek medical advice.
Getting the correct position - one that is comfortable and that you can maintain for a while. You may also wish to get in these positions in the bath or shower.
- Squatting makes the vaginal canal shorter, so this is an excellent position for removal. Get right down towards the ground with your legs apart
- Equally good is sitting on the toilet with your legs apart, and your back upwards and straight
- Alternatively adopt another position that you find comfortable with your legs wide apart
- Use a sequence of small, downward pushes with your vaginal muscles. This should feel like you are opening your bowels but concentrate on using the vaginal muscles only, at the front. Try to be gentle and slow and remember keep breathing!
- As each small push is released, it can feel as though the Mooncup is rising up again, but trust your muscles and after about 5 to 8 small pushes (sometimes more) the Mooncup will be low enough to be able to reach the stem or bottom of the Mooncup, to release the seal and remove it
- Insert your clean index finger and squeeze the base of your Mooncup to release the seal. You may also be able to insert a thumb and finger and push both sides of the Mooncup in.
- You will feel the seal being released (there may be a slight sound, or you will feel the Mooncup fold down on itself), now pull the Mooncup down towards the entrance to the vagina. You may need to fold the Mooncup (as you did on insertion) to allow it to come out of the vaginal opening
- If you start to feel tense, just leave it and try again later
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How should I clean my Mooncup?
It is always important to wash your hands with soap and water before and after handling your Mooncup. There is no need to sterilise your Mooncup during your period, as the vagina has its own self-cleansing system, and medical grade silicone (from which the Mooncup is made) is specially designed not to support the growth of bacteria. If your Mooncup has developed a strong odour, please take a look at our FAQ on Mooncup and Odour.
To clean your Mooncup during your period, you can simply use water or non-perfumed soap. It is important to always rinse the Mooncup well with water after using soaps (or sterilising fluid), as any traces left on the Mooncup may cause irritation to your vagina.
To sterilise your Mooncup before first use, and if you choose to sterilise it between periods you can either:
- boil it immersed in water (in a pan put aside for this purpose) for 5-7 minutes
- use sterilising solution/tablets. These are more commonly used to sterilise baby equipment, and we recommend you follow the manufacturer’s guidelines for dilution. Immerse your Mooncup completely and soak for the minimum recommended time, then rinse thoroughly with clean water.
You may use a microwave steriliser, but the Mooncup will need to remain immersed in water throughout the sterilising process:
- Place your Mooncup in a microwaveable cup/container filled with enough water to cover theMooncup completely. The cup/container should be big enough to do this without being more than 3/4 full.
- Turn the microwave to high and let it run until the water in the cup/container starts boiling. Depending on the power of the microwave and the amount of water, the time this takes will vary so keep an eye out and note it for future reference. (As a guide, it takes a 1000W microwave approximately 1 minute to boil an average-sized cup of water).
- Once the water has started boiling, let the microwave run for another 2 to 3 minutes. That is, you want to keep the cup submerged for 2 to 3 minutes of actual boiling. If you're sterilising your cup before using it for the very first time, let it boil for 6 minutes instead of the usual 2 to 3.
- Once the microwave timer goes off, open the door but allow the water to stop boiling completely before you remove the cup/container.
- Keep the water away from your face and body until you're certain that it's safe. While it's unlikely to occur (especially with your Mooncup inside), it is possible for a microwave to "superheat" the water. Superheated water is incredibly hot (above boiling point) but doesn't appear to be boiling until it is agitated (for example, by movement). When it is agitated, it can suddenly begin to boil violently, causing a serious safety hazard.
- We know that women are successfully using bicarbonate of soda (soda bic) to clean their Mooncups: it is suitable for cleaning, cooking and eating. Just use a clean damp cloth, plenty of soda bic and rub it on to the stained area. Sodium bicarbonate can be great for removing staining around the lettering and you may want to use a toothbrush instead of a cloth for this. Once you have cleaned your Mooncup it is important to rinse it thoroughly with clean water
- We do not recommend using a dishwasher, because the detergent used in dishwaters may affect the material the Mooncup is made from on a long- term basis. Also any traces of the dishwasher soap left on the material may affect the vagina's finely tuned environment.
It is important to keep the Mooncup dry after your period and keep it in the cotton breathable bag provided.» back to top
Is it OK to go swimming when I'm wearing the Mooncup?
Yes it is fine to go swimming while wearing the Mooncup. The Mooncup is worn completely internally so you don't need to worry about a string hanging out, and it holds much more than a tampon so you'll be able to swim for longer!» back to top
Can I change my Mooncup in public toilets?
You can use your Mooncup in public toilets! Wash your hands at the sink and take a small bottle of water into the toilet cubicle with you. Remove the Mooncup, tip the contents into the toilet bowl, rinse with a small amount of water and re-insert. If you have not got a bottle of water, then wipe the Mooncup with toilet paper and re-insert. Remember, because the Mooncup collects more menstrual blood than conventional sanitary protection, you will not have to refresh it as often as your would need to dispose of tampons or pads.» back to top
How do know if I should trim the stem of my Mooncup? And how do I do it?!
The Mooncup is designed to be worn as low as possible in the vagina before you start to feel it (tampons are designed to sit higher up near to the cervix). Once you have found this position for your Mooncup then you will need to trim the stem if any of it is sticking out of the vagina, or causing soreness/discomfort.
The entire Mooncup should be worn inside the body. The stem is deliberately long to account for women’s different length vaginas, and is designed to be easily trimmed if necessary so that the end of the stem sits just inside your vagina. Many women trim the stem, and some will cut it off completely! For women with longer vaginas, the stem can be useful to ‘balance’ the Mooncup, so only trim it if it’s sitting outside your vagina.
If you find that the Mooncup is uncomfortable when sitting or walking, or pinches the vaginal opening, then it is probably sitting outside of the vagina and you will need to trim the stem
Instructions on how to do this can be found in your Usage Guide.
Whether you've just started your periods or been menstruating for years, the Mooncup, like everything new - can take some getting used to. Here are a few top tips to help you get started...
- It’s not unusual to have initial difficulties with the Mooncup and then go on to become a very happy Mooncup user (we say, on average, it can take up to three periods to get used to this new form of sanitary protection)
- Keep positive! if you find yourself getting frustrated or tense, take a break from trying the Mooncup and do something nice for yourself. Remember once you've got the hang of it, the Mooncup will last you for years and years so there's no rush!
- Read the Usage Guide! It may sound obvious, but this often over-looked little booklet is carefully designed to equip first-time users with all the information they need to successfully use the Mooncup. There’s also really clear usage diagrams and troubleshooting tips
- Join the community! Talk to other Mooncup users on our Facebook and Twitter pages
- Our unique Advice Centre was set up to help answer any Mooncup-related questions. For professional advice on a comprehensive range of new-user queries, including Mooncup positioning and removal , take a read through our FAQs
I've just heard about your Mooncup and it sounds pretty good. I'm wondering if it is recommended for use by a girl who has just started menstruating. Any caveats I should know about? My 11 year old daughter is not quite there yet but will be sometime soon and if this is as great as it sounds I would like to recommend it.
The size B-smaller Mooncup® is technically designed for young girls to use, even when they first start their periods. Many young girls are now using the Mooncup!
Use of the smaller Mooncup will depend on the girls' emotional maturity and knowledge about her body. If the young girl, or her parents/culture have strong personal feelings about keeping the hymen "intact," she should not use the Mooncup (read more about the Mooncup and the hymen)
We usually suggest to girls to:
- Go and have a look at a Mooncup. Many of our stockists have a demonstration Mooncup in their stores. Check the online store locator for a stockist near you. Have a feel of it, and remember, it is folded for insertion!
- Join the community! Talk to other Mooncup users on our Facebook and Twitter pages
- Thoroughly read the Usage Guide
- Find out as much information as possible about the body, especially the vagina. Ask your school nurse for information, go back to your biology lessons, go to the local library.
- Our unique Advice Centre was set up to help answer any Mooncup-related questions. For professional advice on a comprehensive range of new-user queries, including Mooncup positioning and removal , take a read through our FAQs or contact our Advice Centre
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I saw the Mooncup at a festival and was rather dubious about it but I have been thinking about it quite a lot as I want to become more active and learn how to swim. As far as I am aware my hymen is still intact, so I was worried about using it and wasn't quite bold enough to ask the lady at the stand.
The hymen is a thin membrane which partially covers the opening to the vagina. By the time you started menstruating, your hymen may have stretched or torn through activities such as horse riding or other sports. You may or may not have noticed this happening. If your hymen is intact and you have strong personal or cultural feelings about keeping it intact, we would not advise that you use any internal sanitary protection as, although you can use a Mooncup with an intact hymen, inserting it will stretch or tear it. If you have any questions, or would like to discuss this further please email Mooncup Advice.» back to top
Hello, A friend passed on your web link to me - it's amazing. Please can you tell me whether it is perfectly safe to use with the IUD? Thanks a lot and keep up the good work.
With correct positioning and usage the Mooncup can be used by women with an IUD. The IUD expulsion rate for all IUD users is around one in twenty (Mooncup user or not) within five years of the IUD being inserted (NICE guidelines CG30; 2005). You may choose to discuss this with your doctor/nurse/gynaecologist if you have concerns or you feel that your Mooncup may interfere with your IUD strings.
We would recommend;
- When an IUD has first been inserted, you should wait six weeks before using a Mooncup (or any internal sanitary protection)
- Remember to place the Mooncup low in the vagina and ensure you have an adequate seal (read more about Mooncup positioning)
- It is important to always release the seal before removing a Mooncup.
- After each period, check you can still feel the IUD strings. If you cannot feel them, think that your IUD/IUS has moved or is causing/has caused you pain, use another form of contraception such as a condom until you have had your IUD checked by a doctor/medical professional.
I am almost convinced about buying a Mooncup however I do a number of aerobics classes during the week. During the week of my period I do sometimes go but often wear a pad as well as a tampon in case of leaks when jumping - would a Mooncup be OK during exercise (including in swimming pool?)
Thank you for your enquiry. The Mooncup is ideal for use whilst doing all sports, including aerobics and swimming. Some women use a pantyliner whilst they are still gaining confidence in the reliabilty of their Mooncup, but before long it will provide you with far more confidence than any other product. Feel free to contact me again if you have any further questions at all.» back to top
What about Toxic Shock?
Toxic Shock Syndrome (TSS) affects both men and women. By adulthood most people will have immunity to this bacteria, however some will not, and there is no way of telling who is immune and who isn’t. TSS has been associated with individuals who have recently had surgery, soft tissue and bone infections, insect bites, menstruated, use intra-uterine contraceptive devices, intra-vaginal contraceptive devices and tampons.
Menstrual Toxic Shock Syndrome is a serious and sometimes fatal disease caused by toxin producing strains of the staphylococcus aureus bacterium, and has been linked to the high absorbency and prolonged use of tampons. Although it is a very rare illness, at Mooncup we like to remain cautious and recommend you do the following to reduce your risk of developing TSS:
- Do not using any internal vaginal devices, including the Mooncup, if you have been previously diagnosed with TSS
- Clean your Mooncup thoroughly before using for the first time, as described in the Usage Guide
- Remove, wash and reinsert your Mooncup at least every 4-8 hours during your period. This means that you will need to do this at least 3 times in 24 hours
- Wash your hands before and after handling your Mooncup
sudden high fever; vomiting; diarrhoea; dizziness; fainting or a rash rather like sunburn during your period or some days after.
If you experience these symptoms while using the Mooncup remove it and seek medical advice immediately.
If you have further questions related to Toxic Shock Syndrome, please contact Mooncup Advice.
I only heard about your Mooncup today, but am intrigued, especially for the health aspects. I have big reservations though about how messy it is. Can you please tell me whether this is true? Do you tip any blood into the toilet then wipe it? Is there a lot, it sounds horrible! Is it like inserting a tampon though in terms of the amount of blood you come into contact with?
Thank you for your enquiry. The Mooncup is actually surpisingly un-messy to use. Yes, when you insert it it's the same as inserting a tampon with regard to the amount of blood you come in contact with. When you remove the Mooncup the outside of it is relatively clean, with the vast majority of the blood collected inside of it. It stays upright (and is rarely full anyway) until you tip it up to empty it down the loo. Then you simply rinse, or wipe, before re-inserting. (For more information about removal, check out our Removal FAQ). You will see your blood, but you will not have much actual contact with it. Many women find that once they get used to it, seeing your blood is actually a very good way of being in touch with your body and can lead to a greater sense of acceptance and well-being during menstruation!» back to top
I have really heavy periods. Will the Mooncup cope?
Thank you for contacting us for advice. Yes, the Mooncup works very well for heavy periods because it collects up to three times more menstrual blood than disposable sanitary products. This means that you will need to attend to the Mooncup less often. Women have reported back to me that this has significantly improved their quality of life (you can read more on the testimionials page)The Mooncup also allows you to accurately measure your flow. This means that if you are concerned that your periods are too heavy, your doctor or gynaecologist will be able to know exactly how much you bleed and will be able to treat you accordingly and quickly. » back to top
My flow is very light and I find tampons extremely painful to remove. Is it ok to use a Mooncup with a light flow?
The Mooncup is perfect for light flow, as it collects without drying your vaginal walls – this means that you will find removal a lot more comfortable.» back to top
How often do I need to empty my Mooncup?
You will need to empty your Mooncup every 4 -8 hours, and after a nights' sleep, depending on your menstrual flow. Women often find they have to empty their Mooncup much less often than they change tampons or pads, as the Mooncup actually holds three times as much as a tampon!» back to top
I have been told by the doctor that I have a prolapse following giving birth to my baby. Can I use the Mooncup?
A prolapse is when one or more of the pelvic organs (for example the bowel or bladder) have slipped down and put pressure on the wall of the vagina, changing the internal shape of the vagina. This is due to weaknesses in the pelvic floor muscles which surround and support the vagina and the other organs within the pelvis (read more on nhs.co.uk).
The severity of this condition varies from woman to woman, so we always advise women with a prolapse to discuss with their Doctor or Gynaecologist to see if the Mooncup is going to be suitable for them. The Mooncup Advice team can send you a copy of our usage guide to take to your appointment, just contact us.
I have a Nuvaring - is it OK to use the Mooncup for my Nuvaring-free week?
It is possible to use the Mooncup during your Nuvaring-free week. However, if your period continues after the ring-free seven days, we do not recommend you continue to use the Mooncup alongside your Nuvaring, as the combination of the two devices may interact with each other and your contraceptive status may be compromised.» back to top
How long will my Mooncup last?
With the advised cleaning and storage, the Mooncup® will last for years and years, if there is any change in the material of your Mooncup if it splits or becomes sticky, or there is any change in the shape of your Mooncup then it will need replacing. There may be some natural staining that occurs over time which does not affect the hygiene or effectiveness of the Mooncup. If you choose to remove the staining, soak the Mooncup in diluted sterilising fluid (used for sterilizing baby equipment and available in chemists), follow the manufacturer’s dilution guidelines, and soak for the minimum recommended time, then rinse thoroughly with clean water.» back to top
Hi can you please let me know if the mooncup is safe to wear at night? Many Thanks
Yes, the Mooncup is safe to wear at night. You will need to ensure it is empty before going to bed and then empty it again as soon as you wake, but because it is safe to be in place for 8 or so hours there is no problem with using it at night. Please feel free to contact me again if you have any further queries at all.» back to top
How come I've never heard of the Mooncup?
As far as promoting the Mooncup goes, as you can imagine advertising - certainly on the saturating scale of most disposable sanitary product campaigns - is in the most part prohibitively expensive to us. We're a small, ethical business manufacturing a product that’s a one-off purchase, so getting the word out often has to be a very creative undertaking. Still, the Mooncup enjoys strong international sales through distributors and our website, and is available nationally in Boots stores and good independent health food stores as well as our own website.
In 2010 we started to collaborate with a London ad agency, and our most recent work has been our youtube tampon vs mooncup rap battle! (If you're interested, you can find out about our work together to date here.
Beyond that, we work with many School Nurses to raise awareness of the Mooncup as an option with school girls. In the UK, a recent Family Planning Association pamphlet handed out to all state school girls in their first secondary school period talk mentioned menstrual cups as a choice that some women make, so our work is filtering through...slowly but surely!
Editorial coverage newspapers, magazines, radio and TV have been really powerful. Still, the best forums for us are those where we get the chance to have proper conversations with women about the Mooncup, such as medical conferences, schools, health shows and festivals. And of course, the best promotion of all has always been word-of-mouth recommendations between women- we send out leaflets, stickers etc on request to facilitate this too.
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I have a latex allergy, is it safe to use the Mooncup?
It is absolutely safe to use the Mooncup as it is completely latex free.» back to top
Hello, I've been using a Mooncup very happily for the last year. I'm now expecting our first baby in October, and I wondered if I can use the Mooncup for the bleeding after the birth? I've heard that you shouldn't use tampons, but wondered whether the Mooncup would be OK.
It is not recommended to use internal protection for the first six weeks after giving birth. This is because of the increased risk of infection (after trauma to the vaginal tissues.) It would probably be a bit too tender as well! I would use washable cloths for this post birth bleed. Good luck, and best wishes Cathy» back to top
I am going into my menopause, is it worth buying a Mooncup?
The Mooncup can be very useful in helping with the changes that occur during the menopause. Your periods may become heavier or lighter and the Mooncup can be used in both of these situations, saving you from needing to use a whole array of disposable products. The Mooncup is also well able to collect clots and to deal with sudden flooding. Another advantage of the Mooncup is that it allows you to accurately measure your flow. This means that for the first time your doctor or gynaecologist will be able to know exactly how much you bleed and will be able to treat you accordingly and quickly. For many women using a Mooncup improves the quality of their lives during the menopause. You can read some testimomials about this on the testimonials page» back to top
Will the Mooncup cause me to get thrush? I get thrush from using tampons, look forward to your answer.
Hello. In answer to your question, no - the Mooncup will not give you thrush. Approximately 1/3 of what tampons absorb are the protective secretions that prevent thrush and other infections from happening. These secretions also maintain the correct Ph balance of the vagina. When you use a Mooncup it will not interfere with these protective vaginal secretions, and it will not absorb them either, so your vagina will remain healthy whilst you are having your period. It is important to rinse your Mooncup with plenty of water if you use soap to clean it, as traces of soap left on the Mooncup can upset the Ph balance of your vagina.» back to top
I have endometriosis, how would the Mooncup work for me?
I am sorry to hear that you have this challenging condition. The feedback I have received from other women in your situation has been positive. This is because the Mooncup will hold up to three times more than disposable sanitary products. The Mooncup is able to accommodate clots because it collects your menstrual flow, as opposed to a tampon which is designed to absorb and therefore is not able to accommodate clots. It is also useful to use the Mooncup because you can measure how much you are actually bleeding and report this to your gynaecologist.» back to top
Is it OK to use the Mooncup if I have a retroverted uterus?
It is usually fine to use the Mooncup with a retroverted uterus. You may have to use a pad at first, whilst trying to get the most efficient position for you to collect the blood. There are a small number of women with retroverted uteri for whom the Mooncup will not work, so please keep in touch and let us know how you get on.» back to top
I have really painful periods will the Mooncup help?
The Mooncup can safely be used with painful periods and many women report that using the Mooncup reduces their pain. One reason for this could be that the Mooncup is worn lower down in the vagina than a tampon and allows your menstrual blood to flow more naturally. The Mooncup is also hypoallergenic and does not react with your body.» back to top
Hi, I have been looking through your site and think that the mooncup looks fantastic but i have one reservation/question. As the menstrual blood is just collected rather than absorbed, what would happen if you were to go upside down or lay down with your pelvis raised above your body. I know this sounds a really strange question but i do really want one and i just need to know what woud happen if i was to lay down or go on an upside down ride at a theme park. Sorry if you think this is an odd concern!
Thank you for your enquiry. Firstly your concern is far from odd, it is not an uncommon query! Using the Mooncup as a collective device will not create any additional risk. I don't know if you are aware that there is an ongoing debate regarding whether or not it is appropriate for women to adopt any inverted postures during menstruation, for instance shoulder stands in yoga are considered by some to alleviative menstrual symptoms during a period, whilst others say that this posture should not be done during menstruation because of the potential for retrograde flow (back flow). It comes down to a personal decision, depending on your opinion. You can read some more on this subject from the Yoga Journal's medical editor.
I think that overall the concerns in these areas are associated with being in inverted postures for a prolonged time, and even then the retrograde theory is just that, a theory, it has not been shown be true. The Mooncup is suitable for night-time use and all forms of sports so there is no need for concern in the doing the activities you describe. I hope that this helps you, let me know if you have any further questions.
Hello! I am about to order a Mooncup (just waiting for my next paycheque), and I have a question. I know that oil-based lubricants and latex do not mix, but I also know that one of the unique things about the Mooncup is that it is silicone, not latex. Does this mean that I can use oil-based lubricants to help with insertion, without worrying about damaging the rubber? Thanks so much for your help!
We recommend that you do not use oil-based substances with the Mooncup as they can weaken the material over time. Water based lubes are fine or try just using tap water.» back to top
My Mooncup appears to have developed an odour, what has happened and what can I do about it?
One reason for the Mooncup developing an odour is that it has been left in a lot longer than the advised 4 to 8 hours, or been boiled during cleaning in a saucepan that may have had traces of food left on the surface. Otherwise, you may have a non-serious vaginal discharge/irritation that should probably be checked out by your doctor/nurse. To get rid of the odour, soak your Mooncup in a small container using sterilising solution the same as that used for sterilising baby bottle teats (e.g. Milton’s) diluted to the manufacturer’s guidelines. Soak for the minimum recommended time (usually about 7-10 minutes), then rinse thoroughly with clean water.
If you continue to experience problems, please contact Mooncup Advice.
Why don't you make the Mooncup in different colours?
We keep the Mooncup dye-free because adding food colourings or pigments would compromise the health, ethical and environmental benefits of the Mooncup. To read more about this, take a look at our newsletter article here»» back to top
How come the Mooncup has got a different name if I want it delivered to the USA?
We have been unable to deliver Mooncups to the USA because another company registered our brand name there. Over the years, we’ve been inundated with requests for the Mooncup from women in the USA so we have (finally!) created a version of the Mooncup especially for USA residents– the MCUK® (Mooncup UK, as abbreviated by the menstrual cup forums who’ve been following the story) – available exclusively to women in the USA from www.mcuk.com.The MCUK is exactly the same as the Mooncup in all but the name!» back to top
Do the MCUK and the Mooncup have FDA Approval for sale in the USA?
Yes we do have FDA Clearance to market our menstrual cups in the USA however according to FDA rules we may not use this fact to promote our products. The FDA Code of Federal Regulations, Title 21, Volume 8 (21CFR807.96) states: Any representation that creates an impression of official approval of a device because of complying with the premarket notification regulations is misleading and constitutes misbranding. This is why we do not say that we have ’FDA Approval’ anywhere on our website.» back to top