FAQs

I’ve just got a Mooncup – what should I do first?

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Congratulations on taking the leap!

It doesn’t matter whether you’ve just started your periods or you’ve been menstruating for years, the Mooncup menstrual cup – like anything new – may take a little time to get used to. But once you’ve got the hang of it you won’t want to be without it.

If you use tampons, cast your mind back to the first time – it may have taken a few attempts to get the position right, to feel comfortable with it in, and to know when to take it out.   The same goes for the Mooncup.

Here’s our step-by-step guide to getting started with the Mooncup menstrual cup:

Choose your size

There are only 2 Mooncup sizes to choose from with only 3mm between them (A is the biggest, B is the smallest) but it can make all the difference for a good, secure, leak-free fit. Find out how to choose the right size for you.

Get your Mooncup ready to use

Before you first use your Mooncup menstrual cup , you can boil or clean it thoroughly with sterilising solution or tablets. Read more about cleaning your Mooncup.

Take your time

Your Mooncup menstrual cup will last for years so there’s no rush to get it right. Try it first when you’re relaxed and at home during the daytime.

Some prefer to practice inserting and removing it when they’re not on their period.

You may get the knack first time but on average it can take up to 3 periods to get used to it. If you’re feeling frustrated or tense just put it away and come back to it another time. When positioned correctly the Mooncup should feel comfortable.

While you gain confidence, you can wear a back-up pad. You might get some leaking at the beginning while you’re practicing.

Read the instructions

It may sound obvious but some Mooncup users are so keen to get started that they forget to read the handy Usage Guide that comes with the Mooncup menstrual cup. It covers pretty much everything and includes clear diagrams and some troubleshooting tips.

If you’re having problems, have another read.

For more information online, head to How do I use my Mooncup? where you can follow the step-by-step diagrams or watch our demonstration video.

In case of emergency

If you feel like your Mooncup is stuck, see My Mooncup is stuck – how do I get it out?. If you still need help, please contact our Advice Service run by lovely medical health professionals : [email protected] Tel:+44(0) 1273 673 845 (UK time).