All Questions

I’ve just got a Mooncup – what should I do first?

Congratulations on taking the leap! It doesn’t matter whether you’ve just started your periods or you’ve been menstruating for years, the Mooncup menstrual cup – like anything new – may take a little time to get used to. But once…

Many young people are now using the Mooncup menstrual cup, but only you can decide whether you feel ready to use a menstrual cup. If you have strong personal or cultural feelings relating to the hymen, we would not advise that you use…

If you’re having difficulty removing your Mooncup menstrual cup try not to worry; the Mooncup® cannot get lost inside your body. Below we have included some tips and techniques that can help. If you’re experiencing pain, your Mooncup has been…

First, make sure that your Mooncup is positioned as low as it will comfortably sit. To read more about where the Mooncup menstrual cup should sit, go to our FAQ on Positioning Try improving the seal by: • Tensing around your…

If you look after your Mooncup menstrual cup and clean it well, it should last for years and years. First use and between periods Before you use your Mooncup menstrual cup for the first time and after you’ve finished your…

We know that there are Mooncup® users who are happily using their Mooncup alongside an IUD/IUS (coil), however there have been some instances where an IUD/IUS has become dislodged when using the devices together. This may be due to anatomical…

First wash your hands at the sink- as you would when changing a tampon. You can then take a small bottle of water into the toilet cubicle with you. Remove the Mooncup, tip the contents into the toilet bowl, rinse…

Choose the right size Mooncup for you following the simple guidelines below: Choose size A if you: Are 30 and over OR Have given birth vaginally at any age BUY NOW Choose size B if you: Are under 30 and have not…

When you have finished your period, dry your Mooncup thoroughly and store it in the breathable, organic cotton bag which it came in. Do not store your Mooncup menstrual cup in a plastic bag or sealed container.

If you follow our instructions for cleaning and storage, the Mooncup menstrual cup will last for years and years. If there is any change in the material or shape of your Mooncup, if it splits or becomes sticky, then it will…

Your Mooncup shouldn’t normally have a strong odour. The most common reasons for the Mooncup developing an odour are: leaving the Mooncup in a lot longer than the advised 4 to 8 hours; or boiling the Mooncup in a saucepan…

If you have or suspect you have a gynaecological condition, please consult your medical professional before use. Please contact us if you would like one of our usage guides to take to your appointment.

We do not advise that you use your Mooncup menstrual cup during a Candida (thrush) infection, or while you’re being treated. You can start to use your Mooncup again once all treatment is completed and you are clear of symptoms. Before…

Yes, the Mooncup menstrual cup is great to use while doing sport and exercise. We would always recommend emptying your Mooncup before exercising, and we also recommend getting used to using the Mooncup before relying upon it during exercise. Some…

Choose the fold that works best for you: You can see more folding techniques here The Mooncup is designed to be worn as low as it can comfortably sit in the vagina. There must be a gap between the rim of…

The Mooncup was made for travelling. When you’re trying to pack light, you don’t want to carry bulky supplies of tampons and pads. Instead, you can pack just the one menstrual cup. Mooncup is reusable, portable and saves a huge amount of…

You can wear the Mooncup® for up to 8 hours, emptying and rinsing it before going to bed and then again as soon as you wake up. If you have heavy periods you may need to empty your Mooncup more often.

The Mooncup is made from natural un-pigmented silicone. We have chosen to avoid adding food colourings or pigments that may compromise the health, ethical and environmental benefits of the Mooncup®. A transparent cup can also really help in clearly observing…

This is a question we get asked more often than you might imagine. As the Mooncup collects the menstrual blood rather than absorbing it, many of you want to know what happens to it when you turn upside down (or…

If you have a retroverted uterus it is usually fine to use a Mooncup menstrual cup. You may need to use a pad at first, while you find the best position for you to collect the blood. There are a small number of…

If you have endometriosis, we recommend – as we would for any gynaecological condition – that you check with your doctor or gynaecologist before buying a Mooncup menstrual cup to see if it is suitable for you. That said, we have had positive feedback…

No, the Mooncup menstrual cup will not give you thrush. We often hear from Mooncup users who previously suffered with thrush when they used tampons. This may be because tampons not only absorb menstrual fluid but the protective secretions that may…

You will need to empty your Mooncup at least every 4-8 hours, depending on your menstrual flow. Our recommendation to empty and rinse the Mooncup every 4 – 8 hours is based upon safe practice for users and has nothing to do…

The Mooncup menstrual cup is latex-free so it is safe to use if you have a latex allergy. The Mooncup is made from soft, medical grade silicone, is hypoallergenic and contains no dyes, BPA, bleaches, phthalates, plastic, or toxins.

When you insert the Mooncup, it’s pretty much the same as inserting a tampon in terms of the amount of blood you come into contact with. When you remove the Mooncup, the outside of it is relatively clean; the vast majority…

Once the Mooncup is positioned as low as it will comfortably sit, the end of the stem should sit just inside your vagina. If you find that, when positioned correctly, the Mooncup is uncomfortable when sitting or walking, or pinches the vaginal opening,…

The Mooncup menstrual cup is designed to form a light seal with the walls of the vagina and not sit over the cervix itself. It needs to be placed as low as it will comfortably sit in the vagina. If…

Why MCUK? It’s pretty simple really. We haven’t been able to deliver Mooncups to the USA because another company registered our brand name there. Over the years, we had so many requests for the Mooncup menstrual cup from women in the USA that…

How can I tell people about the Mooncup?

When we started Mooncup it was all about word-of-mouth: we told our friends, they told their friends, and so the menstrual cup message began to spread. We’re still not a big company, we do very little advertising, and we are…

Why haven’t I heard of the Mooncup?

We’re a small, ethical business manufacturing a product that’s a one-off purchase, so advertising (certainly on the saturating scale of most disposable sanitary product campaigns) tends to be prohibitively expensive for us. Getting the word out often has to be…

The Mooncup menstrual cup holds 3 times more blood than a regular tampon.* The size A Mooncup can hold 29.3 millilitres, and the size B Mooncup can hold 28.8 millilitres to the rim. However, you will still need to empty your…

The Mooncup menstrual cup can be a reliable form of protection as you lead up to the menopause. Your periods may become heavier or lighter and you can use the Mooncup in both situations, so you won’t need a whole…

It is not recommended to use internal protection such as the Mooncup for the first six weeks after giving birth. This is because of the greater risk of infection at this time. We suggest you use external protection (such as washable…

The hymen is a thin membrane which in some cases can partially cover the opening to the vagina. If you have strong personal or cultural feelings about the hymen, we would not advise that you use any internal sanitary protection…

We recommend that you do not use oil-based substances with the Mooncup as they can weaken the material over time. Water based lubes, like YES WB are fine – or try just using tap water.

Can I use the Mooncup alongside my Nuvaring?

It is possible to use the Mooncup menstrual cup during your Nuvaring-free week. However, if your period continues after the ring-free seven days, we do not recommend you continue to use the Mooncup alongside your Nuvaring, as the two devices…

Yes, you can go swimming while wearing the Mooncup. You wear the Mooncup menstrual cup completely internally, so you don’t need to worry about a string hanging out, and it holds more than a tampon, so you may be able to…

The severity of this condition varies, so if you have a prolapse we would advise you to discuss with your doctor or gynaecologist whether the Mooncup is going to be suitable for you. The Mooncup Advice team can send you a…

Toxic Shock Syndrome (TSS) affects both men and women. TSS has been associated with individuals who have recently had surgery, soft tissue and bone infections, and insect bites, as well as people who have menstruated, used intra-uterine contraceptive devices, and used…

You can use the Mooncup safely with painful periods and many women report that using the Mooncup reduces their pain. One reason for this could be that the Mooncup is worn lower down in the vagina than a tampon and allows your…

You just need one Mooncup for every day of your period. The Mooncup is great for lighter days: as it’s non-absorbent it won’t cause dryness. The Mooncup menstrual cup holds three times the fluid of a tampon, making it great…

Yes, the Mooncup can work very well for heavy periods (or menorrhagia) because it collects up to three times more menstrual blood than a regular tampon (see Does the Mooncup hold more than a tampon?). This means that you may…

The most common reasons for leakage are: wearing the Mooncup too high in the vagina not getting an adequate seal between the Mooncup and the vaginal wall wearing the wrong size Mooncup First, make sure that your Mooncup menstrual cup…

The Mooncup menstrual cup needs to be removed and emptied every 4-8 hours. First of all, wash your hands with warm water and soap and then rinse thoroughly with clean water. In order to remove your Mooncup you must first…

The simple answer is yes, you should not need to remove the Mooncup menstrual cup before passing urine (weeing) or opening your bowels (pooing). If you have any discomfort or difficulty going to the toilet while wearing the Mooncup®, take…

The Mooncup menstrual cup has been registered by the Vegan Society since 2010. This indicates that the Mooncup contains no animal ingredients and has never been tested on animals. The Vegan Society Trademark holds very strict standards in relation to…